Assistant Shelter Program Manager

Shelter Assistant Manager Job Description 

Path Home empowers families with children to get back into housing and to stay there. Our programs work: 87% of families keep their housing long term. Programs include Outreach, Family Village Shelter, Rapid Re-Housing, Prevention, and Basic Income Guarantee. Annually, Path Home provides culturally competent, trauma-informed services to more than 550 families. 

Path Home believes that intentional, systematic racism and oppression are primary causes of homelessness, and we are working to dismantle systems of oppression within our own organization and the community as a whole. We serve a very diverse group of families, and our goal is to have a staff that reflects the diversity of our families.

Organization: Path Home 

Job Title: Shelter Assistant Program Manager 

Reports to: Shelter Program Manager 

Job Specifics: Full time at 40 hours per week, salaried. Will work overnight shifts from 9pm -5am, M-Th. The remaining 8 hrs. per week are flexible and will be scheduled in coordination with the Shelter Manager to meet the needs of Path Home.

Compensation: $68,000 annually (increased wages for people who speak Spanish) 

Benefits: Full health and vision insurance (Regence), and dental insurance (Moda). Option to add family at employee's pre-tax expense. Path Home will contribute an amount equal to 2% of the employee's total annual salary into a Simple IRA. Eligible for Employee Assistance Fund and paid Sabbatical after 7 years. 

Paid Time Off: Three weeks of Paid Time Off (120 hours) plus one week of Paid Sick Time (40 hours) annually. Path Home also recognizes 11 paid holidays throughout the year. 

Close date: Open until filled with a rolling application process. The first review of applications will take place on January 5. The second review will take place on January 12. 

Path Home values diversity in its workforce and is an equal opportunity employer. We encourage people from diverse backgrounds to apply for this position, including people of color, people with disabilities, immigrants, people with lived experience, members of the LGBTQ+ community, and people with criminal backgrounds. 

Overview: Path Home operates the Family Village shelter for 17 families with children located in the Lents neighborhood of Portland. Each family gets their own private sleeping space and has access to a variety of common spaces including a library, computer lab, kids play areas, basketball court, playground, picnic areas, and more. Families at the shelter have access to three meals and snacks each day, served in a shared dining room. 

Family Village shelter has been designed using trauma-informed design and architecture, which research shows to help people heal from the crisis and trauma of homelessness and can lead to better outcomes - things like shorter shelter stays and greater success moving into housing. Shelter coordinators are the group of staff who collectively work to make Family Village shelter a safe, peaceful, and trauma-informed space for a very diverse group of families who access the shelter. 

Path Home has a Shelter Program Manager and an Assistant Shelter Program Manager to provide high quality service to families residing at Family Village. The Shelter Program Manager and the Assistant Shelter Program Manager are the leaders that motivate and empower the Shelter Team members to do their best work serving families with children while also providing accountability to ensure excellence in program delivery. 

This position will provide weekly staff supervision of and support to the Sunrise Shift Shelter Coordinator team and will cultivate Path Home’s unique culture within the Sunrise shelter coordinators, ensure program guidelines and procedures are followed, improve processes and procedures, and provide guidance and leadership for the team. This position leads a team of 3full-time staff, one weekend part-time sunrise position and provides oversight for any on-call staff who may be working when full-time staff are absent. This position will report to the Shelter Manager. The hours of the Sunrise Shift are 11:00 pm - 7:30 am. The Assistant Shelter Manager will work overnight hours, primarily shift hours 9 pm - 5 am Monday - Thursday with flexibility from Friday - Sunday to meet a total 40hr work week requirement and the needs of Path Home.

Job Duties Include:

• Staff Leadership, Supervision, and Development
• Shelter Operations and Team Accountability
• Service Delivery and Program Quality
• Program Collaboration and Continuous Improvement
• Data Management and Documentation

Skills and Abilities: 

• Demonstrated success building relationships and collaborating with individuals and communities of diverse ethnicities, cultures, abilities, faiths, and economic backgrounds. 
• Conflict resolution and problem resolution skills. 
• Experience working with families or individuals who experience homelessness is a plus. 
• Expertise with computers, software, and databases is required, including Microsoft Office, Google Drive (G Suite). 
• Fluency in Spanish or other languages is desirable and comes with a pay increase. 

Minimum Qualifications: 

• Minimum of one year of experience working within the social service system or with low-income or at-risk populations. 
• Minimum of one year of management or leadership experience; social service or nonprofit settings are a plus. 
• An understanding of the effects of trauma and how it impacts families. 
• Commitment to non-judgmental, non-violent, restorative responses to those in need.
• Demonstrated success building relationships and collaborative efforts with individuals and communities of diverse ethnicities, cultures, abilities, faiths, and economic backgrounds.
• Intermediate competency with computers and basic software is required, including Microsoft Word, Excel, Google Drive, and HMIS or other database systems. 
• Fluency in Spanish or other languages is a plus. 

For Full Job Description Go To: https://www.path-home.org/employment-opportunities

To Apply: 

Send your resume and cover letter in .pdf format to [email protected] with your name and the job title, “Shelter Assistant Manager,” in the subject line. We do not accept calls, unless you are requesting a reasonable accommodation for a disability. To request a reasonable accommodation, please contact Angela at [email protected] or 971.378.2997.