Part-Time Weekend Front Desk Coordinator (Multiple Shifts Available)

Part Time Weekend Front Desk Coordinator Job Description (Multiple Shifts Available - See Below):

Path Home empowers families with children to get back into                                                                           housing and to stay there. Our programs work: 87% of families                                                                                keep their housing long term. Programs include Outreach, Family Village Shelter, Rapid Re-Housing, Prevention, and Basic Income Guarantee. Annually, Path Home provides culturally competent, trauma-informed services to nearly 600 families. 

Path Home believes that intentional, systematic racism and oppression are primary causes of homelessness, and we are working to dismantle systems of oppression within our own organization and the community as a whole. We serve a very diverse group of families, and our goal is to have a staff that reflects the diversity of our families.

Organization: Path Home

Job Title: Front Desk Coordinator

Reports to: Shelter Program Manager 

Job Specifics: Part-time, 16 hours per week, Saturday & Sunday.

Day Shift Hours: 7am-3:30pm

Swing Shift Hours: 3pm-11:30pm

Sunrise Shift Hours: 11pm-7:30am

Compensation: $27.00/hour or $27.96/ hour if bilingual in English/Spanish

Benefits: Path Home will contribute an amount equal to 2% of the employee's total annual salary into a Simple IRA. 

Paid Time Off: Three weeks of Paid Time Off (48 hours) plus Paid Sick Time (40 hours) annually. Some paid holidays depending on schedule. 

Close date: Open until filled. First review of applications will take place on December 4, 2025.

Path Home values diversity in its workforce and is an equal opportunity employer. 

We encourage people from diverse backgrounds to apply for this position, including people of color, people with disabilities, immigrants, people with lived experience, members of the LGBTQ+ community, and people with criminal backgrounds.

Overview: 

The Front Desk Coordinator plays a critical role in supporting families experiencing homelessness by fostering a safe, welcoming, and well-organized environment at the shelter. As the first point of contact for families, visitors, and community partners, this position sets the tone for each person’s experience at the shelter and helps ensure that everyone is treated with dignity, compassion, and respect.

In addition to warmly greeting and engaging with families, the Front Desk Coordinator ensures that essential shelter operations run smoothly behind the scenes. This includes maintaining accurate records, communicating clearly with staff across shifts, managing daily check-ins, and keeping shared spaces clean and functional. The role also supports families through transitions, such as arrivals and move-outs, and remains attentive to needs that may arise throughout the shift.

This is a vital position within our trauma-informed, family-centered model of care. The Front Desk Coordinator should be organized, calm under pressure, and committed to creating a stable and supportive atmosphere where families can begin to heal and rebuild.

Specific job duties include but are not limited to:

• Family and Visitor Services and Engagement
• Documentation and Special Tasks
• Common Area Oversight
• Supply Room Coordination
• Equipment and Technology Management
• Food and Delivery Coordination
  
• Greet and direct volunteers

Skills and Abilities:

• Build relationships and interact respectfully with parents and children with diverse backgrounds and lifestyles. This involves directly interacting with children on a regular, daily basis.
• Be compassionate and non-judgmental in responding to families in need. Understand the effects of trauma and how trauma can impact homelessness and poverty.
• Maintain composure and facilitate order in a stressful environment with a particular focus on the stressors of communal living, parenting, and homelessness.
• Must be able to maintain strict confidentiality and boundaries with participants.
• Must be highly collaborative and able to work as a team to problem solve, as well as work independently and take initiative.
• Communicate clearly and concisely with families and staff with a particular focus on verbal and written communication.
• Use computers and mobile devices to access email, voicemail, texts, and documents stored in a cloud-based system.
• Essential job functions may include bending, stooping, kneeling, squatting, twisting, reaching, pulling, and lifting heavy objects.

Minimum Qualifications:

• Must be reliable and show up to work on time during every scheduled shift.
• Must be self-motivated and able to work on a team collaboratively.
• Experience working with individuals or families experiencing homelessness and a knowledge of local social services is a plus.
• Experience with customer service and crisis intervention preferred.
• Familiarity with computers and software such as Google Suite (G Suite) as well as the ability to utilize computers and mobile devices to access information via the internet is necessary.
• Must be willing to embrace and uphold anti-racism and anti-oppression work and trainings.

To Apply: Send your resume and cover letter in .pdf format to [email protected] with your name and the job title, “Part Time Weekend Front Desk Coordinator,” in the subject line and specify which shift time(s) you are interested in. We do not accept calls, unless you are requesting a reasonable accommodation for a disability. To request a reasonable accommodation, please contact Zia-Marie at [email protected] or call 971.378.2997. More detailed job descriptions can be found on the Path Home website.