Administrative Specialist II (LUT)

The Operations & Maintenance Division of the Land Use & Transportation Department is recruiting for an Administrative Specialist II.

 
The Position
This Administrative Specialist II position works for the Operations and Maintenance Division of Land Use and Transportation. Job duties are focused on customer service and include but are not limited to:

• answering phones
• deciphering customer needs 
• various administrative functions such as proofing correspondence, opening mail, ordering supplies and more
• entering service requests in the IRIS database 
• entering right-of-way permit applications into Accela permitting software
• collecting fees
• scheduling/tracking Adopt-A-Road and Adopt-A-Landscape groups
• taking meeting minutes 
• processing travel authorizations and training requests
• supporting the road crews and technicians during emergency weather conditions.

The ideal candidate:

• Ensures assigned work is completed in an efficient and timely manner;
• Has strong communication skills, both orally and in writing;
• Establishes and maintains cooperative working relationships with a variety of individuals and groups, works collaboratively in a team-centered environment, and work effectively under general direction;
• Exercises keen time management skills, balance multiple priorities, and consistently meet timelines and due dates;
• Effectively deals with challenging customers;
• Can effectively multi-task.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all of the hiring criteria described above.

ESSENTIAL JOB DUTIES

To review the complete classification and list of knowledge, skills, and abilities for this position, please use this link: Administrative Specialist II. 

MINIMUM QUALIFICATIONS

Education and Experience:

• A high school diploma or equivalent; and three (3) years of progressively responsible experience providing administrative or clerical support.
• Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement.